Friendship Force Minnesota — Twin Cities brings health care delegation from Ukraine to Winona Health


Friendship Force Minnesota - Twin Cities brought a delegation of physicians and other health care professionals from Ukraine to visit Winona Health on Wednesday, September 12, 2018.

The purpose of the delegation’s visit was to share insight about health care management and quality assurance. The delegation included five Ukrainian health care professionals accompanied by a bicultural facilitator and a bilingual interpreter. While in Minnesota, the delegates stayed with Friendship Force host families in the Twin Cities.

According to Tom Scott, Friendship Force of Minn. – Twin Cities program coordinator, Winona Health, which is one of the Top 100 Rural and Community Hospitals in the nation, was selected to give the delegation an opportunity to learn about an independent community-focused health care system in a rural area, and gave the visitors a chance to see a little bit more of Minnesota. Their visit also included a trip to the Minnesota Marine Art Museum.

Leaders at Winona Health provided an overview of work being done in primary care, wellness, population health, its award-winning Community Care Network, and its culture of Continuous Systems Improvement (CSI).

“It is eye opening to have a chance to learn about health care in other countries,” said Marti Bollman, vice president of primary care clinics and wellness at Winona Health. “This was a wonderful opportunity to share information about the work we’re doing at Winona Health and how we’re addressing the challenges that all patients and health care organizations face. Hearing their questions and learning about the challenges in Ukraine also gave us a new appreciation of many aspects of health care in the U.S.”

The delegation’s visit was organized through Open World Leadership Center (, a legislative branch agency established by congress in 1999. Open World supports Congressional outreach for members of Congress and conducts exchanges that establish lasting professional relationships between emerging leaders and their U.S. counterparts in democratic institutions.


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