Winona Health offers information about seeking the right type of care in the right location
Rebecca Lamberty, service line leader for Emergency and Urgent Care, said there has been a steady increase of patients at both Winona Health’s Urgent Care and Emergency Department.
“We are up 32% this year over last, but traditionally, this is a busy time of year. However, we are seeing a shift in what service patients choose for their day- to-day healthcare needs. Our Urgent Care admissions have significantly increased in the past four months as well as a slight increase in the use of our Emergency Department.”
With many options available for receiving healthcare services, it can get confusing to understand which level of care best suits your needs in a specific situation. Healthcare providers at Winona Health offer the following information to help you decide which type of care is right for a variety of needs and situations.
Primary Care (appointment necessary)
Individuals are best served by establishing a relationship with a primary care provider for routine exams and physicals, follow-up care, and ongoing care for chronic conditions.
Primary Care services include:
• routine checkups and physicals
• health risk assessments
• immunizations and screening tests
• help in managing chronic diseases
• common illnesses—cold, flu, sore throats, infections (when an opening is available)
• minor injuries, aches and pains
• providing treatment plans for a variety of conditions
To schedule an appointment with a primary care provider in Winona, call 507.454.3680.
For other needs, urgent care or emergency care may be appropriate. The following information will help you determine the most appropriate place to seek care.
Urgent Care or Emergency Care? What is appropriate?
“We want to assure we send the correct message about where to go for care,” noted Lamberty. “Both Emergency Care and Urgent Care serve a valuable purpose.”
Urgent Care Clinic (Walk-in service when you’re unable to schedule an appointment with your primary care provider.) Urgent care is for ailments or injuries that do not require emergency care and which could be treated more economically and just as effectively at an urgent care center.
Urgent care is for:
• coughs, colds or sore throats
• ear infections
• sinus infections
• fever or flu-like symptoms
• sprains or strains
• minor cuts and burns—stitches can be provided onsite
• minor eye injuries
• bites and rashes
• stomach flu
• mild allergic reactions
The Urgent Care Clinic is at Winona Health Sarnia Square: 420 E. Sarnia St. in Winona. Hours are Monday – Thursday 8 a.m. – 8 p.m.; and Friday – Sunday: 8 a.m. – 5 p.m. If you’d like to check wait time, call: 507.474.7830.
Emergency Department (Open 24 hours a day for any type of medical issue.) The Emergency Department is for life-threatening and emergency conditions, such as heart attacks, strokes, breathing problems and serious accidents.
Always seek emergency care for:
• chest pains or heart attack-like symptoms
• difficulty breathing
• sudden loss of vision or blurred vision
• severe bleeding or burns
• broken bones
• traumatic injuries
• neck/head injuries
• severe allergic reactions
• vaginal bleeding during pregnancy
The Emergency Department is on the Winona Health main campus at 855 Mankato Avenue in Winona. If your situation might be life-threatening, call 911.